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Pave an Unstoppable Path to Breakthrough Success
Most people don't try to create breakthroughs because
they don't believe such important improvements are possible.
With the right preparations you'll be more likely to
succeed and your confidence in your future success will
soar.
How can we use the right preparations to replace our
skepticism about breakthroughs with success?
Let me put this subject in context: It's an important
lesson for those who want to make lots of 2,000 percent
solutions (ways of accomplishing 20 times more with
the same time, effort, and resources).
The steps for creating a 2,000 percent solution
are listed here:
1. Understand the importance of measuring performance.
2. Decide what to measure.
3. Identify the future best practice and measure
it.
4. Implement beyond the future best practice.
5. Identify the ideal best practice.
6. Pursue the ideal best practice.
7. Select the right people and provide the right
motivation.
8. Repeat the first seven steps.
This article looks at preparations for accomplishing
step seven, select the right people and provide the
right motivation.
Don't Ask Permission, Ask Forgiveness Later (If
Necessary)
Sometimes the need for change is so daunting that
the organization's leaders wont be able to cope.
When that circumstance occurs, consider saving the organization
by using what I call "stealth" change. Rather
than beginning by selling the people at the top and
making great promises and proclamations, keep it all
hush-hush. Recruit a few highly admired people who have
the talent to lead the change by creating models of
the new ways on the quiet. After setting the standard,
loan talented teams who can install the better ways
to a few more highly admired people who are in trouble
with making their budgets. Ask your bailed-out leaders
to visit the rest of the organization to explain the
successful change and to welcome visitors who want to
learn more. Within six months, such stealthy projects
can often run circles around formally authorized teams
with tons of resources.
Launch Your Team into Escape Orbit
Before finalizing your choice of team members and
leader, let those you are considering know that there's
risk involved. Team members will be betting their
careers with this assignment. Team members and leaders
who perform well will likely be asked to solve another
problem or pursue a different opportunity that's
their career reward. If they don't execute the changes,
they won't have jobs to go back to
but you will
help them locate a new position in another organization.
As you can imagine, knowing that you cannot retreat
to your old job is unsettling, even demoralizing, information.
People who have routinely exceeded the future best practices
to approach the ideal best practice report that this
up-or-out approach is necessary. Team members who like
a challenge will thrive in this environment. But it's
not for everyone. You are creating personal burning
platforms that will make team members realize that the
project's success is essential. Take on only those who
are willing to accept the personal danger from this
risk.
What about financial rewards? Incentives for a special
project should in no way mirror the organization's existing
financial incentives. Success should result in far
larger than normal bonuses for team members at their
given levels. Pick incentive levels that will excite
exceptional and appropriate excellence. Many organizations
choose incentives that are too high. Larger financial
incentives quickly fail to add greater excitement. Instead,
financial incentives that are too large encourage people
to play it safe to be sure to get a minimum reward of
the overwhelming largesse.
STALLBUSTERS
You need to change some of the ways you manage your
organization now, locate your change leaders, prepare
leaders for the change tasks, and encourage change leaders
to be effective and enthusiastic.
What to Stop Doing
You have some ineffective methods. Those have
to stop. You also need to stop doing things that take
up time you need for the change projects. Consider your
answers to the following questions:
What are the habits that will push your organization
in the wrong direction as you pursue the desired changes?
How can you encourage people to abandon those
habits?
What incentives do you provide now for those
habits that need to be removed?
What messages need to stop being sent?
Find the Best Change Leaders
The following questions will help you identify change
leaders:
Who has the best track record in your organization
for leading the types of changes you desire?
Who else could be an effective contributor
to the change process through new ideas, communicating
the change, or organizing the change effort?
Who are the people in your organization who
are most excited about the potential to make these changes?
How well do the candidates' values match
the organization's values?
Prepare the Change Leaders
Use these questions to enhance the effectiveness
of your change leaders:
What information do the change leaders lack
that can be readily provided?
How can that information be shared quickly
and accurately?
What skills or training will they need to
be effective?
How can this training be timed to help them
when it will be most relevant to the tasks at hand?
What resources will they need?
How can those resources be provided in a
timely way?
Activate the Change Leaders
It's not enough to have the talent and desire. You
also need to be properly focused. Each of us responds
differently to rewards and recognition. For each of
your team members and leaders consider the answers to
this question:
What combination of fulfilling desires for
recognition, reward, and feedback is right for each
person to help him or her reach the highest level of
performance?
In answering this question, remember that creativity
researchers have found that rewards for being creative
often backfire, while rewards for accomplishing a predefined
implementation task usually work well. The best way
to begin is by talking with each person about what motivates
her or him for the tasks that need doing.
Copyright 2007 Donald W. Mitchell, All Rights Reserved
Author: Donald Mitchell
Donald Mitchell is chairman of Mitchell and Company,
a strategy and financial consulting firm in Weston,
MA. He is coauthor of six books including The 2,000
Percent Squared Solution, The 2,000 Percent Solution,
and The 2,000 Percent Solution Workbook. You can find
free tips for accomplishing 20 times more by registering
at: http://www.2000percentsolution.com
.
Keywords : 2000 percent solution, solution, progress,
improvement, productivity, measurement, learning, stalls,
stall, stallbusting, leadership, teambuilding, teams,
incentives
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